What We Collect and Why We Collect It
When you create an account, we collect your name, email address, mobile number, and the payment method you register — whether that is JazzCash, Easypaisa, Raast, a bank transfer, or a debit card. This is necessary to verify your identity, process your deposits, and route your
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withdrawals back to the correct wallet. We also collect device information, such as your browser type and mobile operating system, so we can keep your session secure and detect unusual access patterns early. If you contact our support team, the conversation may be stored to help
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us resolve follow-up queries faster. We do not collect more than we need, and we do not share your personal data with advertisers. Data is shared only with payment processors that handle your JazzCash or Easypaisa transactions, or with fraud-detection services operating under equivalent data-protection obligations.
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Where local law in Pakistan requires us to retain certain records, we follow that requirement. Outside those legal obligations, we hold data only for as long as your account remains active or for the period needed to close a dispute. You have the right to ask
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what data we hold on you, to correct it, or to request deletion — subject to any legal retention requirements that apply in your jurisdiction.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.